Hotel City Residence offers rooms with sound-insulating windows or views of the quiet interior courtyard. Each room includes a bathroom with a shower, satellite TV, and free Wi-Fi. Premium bedding and electric kettles are standard. Triple rooms feature cable TV and space for up to three guests.
Dining Options
A continental breakfast buffet is served daily. The lobby bar provides drinks and a place to unwind. Nearby, Caffe Latte (5-minute walk) serves European and Central European cuisine. Café Benno is 250 meters away.
Location & Transport
The hotel is in Vienna’s Alsergrund district, a 30-minute walk from the city center. Alser Road U-Bahn station is 50 meters away, providing quick access to public transport. The Hofburg is a 25-minute walk, and Schonbrunn Palace is a 15-minute drive. Vienna International Airport is 25 km away.
Services & Facilities
A 24-hour front desk, luggage storage, and housekeeping are available. The hotel has a lift, smoke detectors, and keycard access. Wi-Fi is free throughout. Staff speak Hungarian, German, Arabic, and English.
Nearby Attractions
The Museum of Natural History is 2.3 km away, and Ringstrasse Avenue is 1.8 km from the hotel. Martin Luther Kirche Evangelical Church is 600 meters away, and St. Stephen’s Cathedral is 2.8 km. The Westbahnhof train station is 2 km away.
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From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
The hotel's location is excellent, very close to the center and right beside the metro station. The rooms were a bit smaller than expected and had a slight smell of smoke, but they were cozy and provided a comfortable stay. The service was a mix of experiences, with some staff not very friendly but others extremely nice and accommodating, such as allowing an early check-in. The dining options were decent, with a fairly good breakfast available, but nothing extraordinary. The facilities were satisfactory overall, offering what was needed for a pleasant stay.
Rooms
7.0
The rooms, although a bit smaller than expected and with a smell of smoke, were cozy and provided a comfortable stay.
Service
7.0
The service was a mix of experiences, some staff not very friendly, but others extremely nice and accommodating, such as allowing an early check-in.
Location
9.0
The hotel's location is excellent, very close to the center and right beside the metro station.
Dining
6.0
The dining options were decent, with a fairly good breakfast available, but nothing extraordinary.
Facilities
8.0
The facilities were satisfactory overall, offering what was needed for a pleasant stay.
Charles
United States of America,
April
2024
7.4/10
The hotel is in a convenient location with easy access to transportation options. The service is helpful and friendly, although cash payment requests can be a downside. The dining options offer some variety, and the facilities are adequate for a comfortable stay.
Rooms
6.0
My room was on the 1st floor with a double bed, single bed, and a cot, but it was a bit uncomfortable due to the lack of air conditioning. The window facing the backyard didn't provide much ventilation, making the room quite hot.
Service
8.0
The staff was very helpful in recommending places to visit and providing guidance on using the train and tram. They were friendly and always ready to assist, even though they requested cash payment, which was a bit inconvenient.
Location
9.0
The hotel's location is ideal, right in front of the U6 Station Alser Straße, offering easy access to the city center with only a few stops on the underground or tramway. It's close to everything, although it may be a little far from the city center for some.
Dining
7.0
I appreciated the gesture of providing me with some bread, milk, and hot chocolate when I was hungry in the early mornings. The buffet had a good choice of quality food, and the option to order cheap food from a supermarket was convenient.
Facilities
7.0
The hotel offers basic amenities and facilities, ensuring a comfortable stay. However, the absence of air conditioning in the rooms may not be ideal during hot weather.
helpful staff
no air con
Brian
United States of America,
March
2024
8.4/10
The hotel rooms were very spacious and comfortable, despite lacking air conditioning, and the view of the Main Street with lots of passing cars was interesting. The service was extremely courteous, especially with the convenient towel rack for used towels. The location is good, being close to the University of Vienna and Josefstadt, but transportation from Wien Hbf might be a bit far. The dining experience was amazing, with a budget-friendly buffet. The facilities were convenient and suitable for a comfortable stay.
Rooms
8.0
The rooms were very spacious and comfortable, although there was no air conditioning. The cleanliness was top-notch.
Service
9.0
The service was extremely courteous, especially with the thoughtful towel rack for used towels. The staff ensured a comfortable and great stay.
Location
8.0
The hotel is in an excellent location, directly opposite a metro station and close to Josefstadt, offering convenience and lively surroundings.
Dining
9.0
The dining experience, especially post 8 am, was amazing with a variety of quality food at a budget-friendly price. The buffet had a good selection.
Facilities
8.0
The hotel facilities were convenient and suitable for a comfortable stay, providing value for money.
clean
no air conditioning
Alan
United States of America,
February
2024
7.4/10
My stay at the hotel was quite pleasant overall. The rooms were a little small and noisy due to the traffic outside, but they had a nice view and were kept clean. The staff was friendly and provided helpful instructions on navigating the city. The location was convenient, right next to the metro station Alser Strasse and close to the City Center. The dining options were average, and the breakfast cost extra. The facilities were decent, but there were some drawbacks in terms of noise levels and room size.
Rooms
7.0
The rooms, although a bit small and noisy due to the street traffic, had a nice view, were clean, and the people were friendly.
Service
9.0
The service was fantastic, with friendly and helpful staff providing expert guidance on the city's attractions.
Location
8.0
The hotel's location was very good, right next to the metro station Alser Strasse, making it easy to access the city center and other attractions.
Dining
6.0
The dining experience was average, with an additional cost for breakfast.
Facilities
7.0
The facilities were sufficient but had some noise disturbances and limited room space.
clean
noisy rooms
Don
United States of America,
February
2024
8.2/10
The hotel is situated right on the main road, offering a comfortable and well-equipped stay with some background noise. The rooms are clean and comfortable, making them perfect for a short stay. The service is top-notch with super friendly and always available staff. The location is excellent, being directly outside the Alser Strasse station, ideal for exploring the city. The dining experience varies from not looking fresh to being amazing, depending on the selection. Overall, a great value for money option with a few minor drawbacks.
Rooms
8.0
The rooms are clean and comfortable for a short stay with some background noise from the main road.
Service
9.0
The service is top-notch with super friendly and always available staff.
Location
9.0
The location is excellent, being directly outside the Alser Strasse station, perfect for exploring the city.
Dining
7.0
The dining experience varies, ranging from not looking fresh to being amazing.
Facilities
8.0
The facilities are well-equipped and provide a comfortable stay.
Comfortable
Background noise
John
United States of America,
January
2024
7.8/10
I absolutely loved my stay at the hotel! The rooms were cozy and quiet, perfect for a peaceful night's sleep. The service was outstanding, with a super-friendly staff that made us feel welcome from the moment we arrived. The location was convenient, right next to the metro station, although a bit far from the city center. The dining experience was delightful, especially during breakfast. Overall, the value for money was excellent, and I would highly recommend this hotel.
Rooms
7.0
The room was just wide enough for a single bed, calm, and allowed me to open the window for fresh air after carefully considering the new room offered, which was a plus.
Service
9.0
The service was super friendly and very helpful. The staff acted surprised to see us, even though we had made our reservations weeks ago. Housekeeping was also excellent.
Location
8.0
The location was great, right across the street from the metro station U6 and next to the train station. While a bit far from the city center, it made the stay quiet and pleasant.
Dining
8.0
The dining experiences were great, especially during breakfast. The hotel is in front of the metro station, although a bit far from the city center, making it a bit inconvenient for some.
Facilities
7.0
The facilities were satisfactory, meeting our needs during the stay.
Vincent
United States of America,
December
2023
6.4/10
I had a mixed experience at the hotel. The location was great, right in front of a metro station, making it easy to navigate the city, but the rooms were small and without AC, which made it uncomfortable during the hot summer days due to the nonstop traffic noise outside. The service was kind, but the rooms felt claustrophobic and not very spacious.
Rooms
5.0
The rooms were not spacious and could make you feel claustrophobic.
Service
7.0
The service was very kind overall.
Location
8.0
The location was great, directly opposite the metro station, which was convenient for exploring the city.
Dining
6.0
I had a basic breakfast with some bread and hot chocolate, which was not exceptional but suitable for a budget stay.
Facilities
6.0
The facilities were average, nothing outstanding.
Bruce
United States of America,
September
2023
6.6/10
The hotel had clean rooms with a non-stop reception, but they were small and uncomfortable, and very noisy. The service was helpful and polite, but lacked a good overview of the hotel. The location was fairly good, with great connectivity to various transportation options. The dining experience was okay but somewhat limited. Overall, a decent stay for the price paid.
Rooms
6.0
The rooms were clean but small and uncomfortable, and very noisy.
Service
8.0
The service was helpful and polite.
Location
7.0
The location had good connectivity to transportation options.
Dining
5.0
The dining experience was average but somewhat limited.
Facilities
7.0
The facilities were decent for the price paid.
Jeff
United States of America,
August
2023
7.8/10
The hotel's location on the Gürtel Ring Road offers convenience with easy connections to the center and P+R parking at Spittelau. While the rooms were small and noisy due to the busy main road, the service was genuinely friendly and helpful. The dining options were decent with good value for money.
Rooms
7.0
The rooms, although small and warm, were clean and cozy despite the noise from the main road.
Service
9.0
The staff was very helpful and genuinely friendly, providing valuable advice on transportation options and saving us money.
Location
8.0
The location is convenient with good connectivity to major attractions and transportation hubs, making it easy to explore Wien.
Dining
7.0
The dining experience was satisfactory, offering good value for money with decent options available.
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay.
Mark
United States of America,
July
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were clean and very comfortable, although quite small for my liking. The service was friendly but had some issues with privacy. The location was very convenient with excellent access to public transportation, but not particularly charming. The dining was affordable but had limited options. The facilities were decent but could be improved.
Rooms
8.0
The rooms were clean, very comfortable, but relatively small.
Service
7.0
The staff were friendly, but there were privacy issues with entering the room without knocking.
Location
9.0
The location was very good with easy access to public transportation, especially with the metro station just opposite.
Dining
6.0
The dining was affordable, but the breakfast time didn't suit us.
Facilities
7.0
The hotel facilities were decent, but there is room for improvement.
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